NSI's robust and reliable technology infrastructure and software capabilities improve efficiency in our clients' business processes. It is designed to enable our clients business to deliver peak performance and maximum value to end customers.

NSI has planned its technology infrastructure for redundancy, scalability and reliability.

 

NSI's technology value adds includes:

Proven systems integration capability and client systems using multiple solutions for voice/data connectivity, resulting in improved process efficiencies for our clients

Collaboration with best-in-class technology partners to provide stronger support to our clients

24x7 operations and technology team

Well-tuned and configured network with efficient breakdown management systems that ensure client processes are not affected in critical or disaster situations

 

NSI has an in-house software team that has built software frameworks and tools which help us deliver superior solutions. In addition, our team also develops secure applications that integrate into our client's IT environment ensuring that the client data is both easily accessible and safeguarded.
 

NSI has best-in-class delivery centers in India and US. All facilities are equipped with best-in-class infrastructure to deliver predictable, high quality services to clients.

 
NSI infrastructure highlights:

Ability to rapidly scale up and manage complex processes within accelerated time frames over _ satisfied clients across industries have experienced successful and seamless ramp-ups

NSI design standards ensure safety, durability and structural adequacy.

 

Work Floor Design

Our well designed and spacious Office ensures smooth operations. NSI facilities have best in class furniture, comfortable recreation and rest areas. Facilities have multiple back ups through UPS (Uninterrupted Power Supply) systems and diesel generator. Training facilities have been built in keeping with the overall BPO design.

 

Security Measures

Security guards are stationed at all crucial locations to prevent security lapses.

Strict and tamperproof security measures allow only authorized employees' access to our centers.